关键词：国际专家礼仪培训师课程介绍 上海环球礼仪商学院

Expert Etiquette Trainer Course 国际专家礼仪培训师

You have at least 5 years of training experience ( ｏｒ at least 500 hours of training), teaching etiquette and social skills. 您至少有5年的培训经验（或至少完成500小时的培训），礼仪课程或社交技能。

- You have a high school/ general education diploma. 您拥有高中或普通教育文凭。

- You have a higher education diploma ｏｒ degree (college diploma, bachelors ｏｒ master’s degree). 您拥有高等教育文凭或学位（大学文凭、学士学位或硕士学位）。

- You have at least 3 certificates confirming your completion of training as a trainer

etiquette trainer, ｏｒ other  relevant  skills. 你至少有3份证书，确认你完成了培训师、礼仪培训师或其他相关技能证书。

- You have a good understanding of English and can deliver training in English (ｏｒ

at least half in  English). 您对英文有很好的理解并可以提供英语培训（或者至少可以用一半的英语）。

EET-APPLICATION FOR ADMISSIONS 入学申请

1. Your cover letter in English, which explains: 请在英文信中说明：

- Why do you want to attain an Expert Etiquette Training certificate/ qualification?

您为什么想要获得国际专家礼仪培训师证书/资格？

- What do you want to do with it and why? What are your ambitions relating to this training programme? 您想用它做什么，为什么？您对这个培训计划有什么打算？

- What are your values in relation to what you want to pursue as career in

training/ as a professional trainer? 您的价值观与您想要从事的事业有关吗？

- How do you see your service contribute to society? 您如何看待您所做的对社会的贡

献？

2. Your CV- (education, work experience, clients/  companies  where  ｏｒ  whose staff you have trained; hobbies; language skills; computer skills) 您的简历-包括学历、工作经验、客户/公司或哪些是您的培训对象；爱好；语言技能； 电脑技能）。

3. Videos: 视频：

I. 10 minutes Self-introduction video of yourself in English (for Expert course);

10分钟的英文自我介绍，包括：

- 2 minutes about yourself, background; 2分钟介绍你的背景；

- 2 minutes about why you became an Etiquette Trainer; 2分钟关于你为什么成员

一个礼仪老师；

- 2 minutes about why you want to become an Expert; 2分钟关于你为什么想要成为国际专家礼仪培训师；

- 3 minutes about your personal opinion on the Chinese etiquette market; 3分

钟关于您对中国礼仪市场的个人看法；

- 1 minute conclusion- anything that will make a lasting impression. 1分钟总结-

任何给给人留下深刻印象的东西。

II. A  sample  video  of  a  training  you  have  given-   Chinese   is   acceptable; preferably in bilingual; 您所提供的培训的视频-中文是可以接受的，但最好是双语。

4. One set of PPT slides of any etiquette course you are giving ｏｒ have given in the past. 提供一套您过去曾经上过的课程PPT。

5. 3 reference/ recommendation letters from previous clients ｏｒ students  (if  the letters  are  in  Chinese,  please  make  a  short  English  translation  of  their  contents in your own words) 3封来自以往客户或学生的推荐信（如果这些信件是中文，请用简短

的英文进行说明）。

6. 1 recommendations letter from CICE. 一封来自亘午文化CICE的推荐信。

EET-INTRODUCTION 国际专家礼仪培训师课程介绍

To be an effective trainer requires a special balance of skills

想要成为一名出色的培训师需要掌握的技能

On the one hand the trainer needs to have enough charisma and dynamism to make their subject interesting and compelling as well as understanding how to organize and structure their material in a logical and engaging manner. On the other hand, the trainer needs enough sensitivity and awareness to be able to focus attention more on the students’ needs and abilities than their Own “show”.

一方面，教练需要有足够的魅力和活力，使他们的主题有趣和引人注目，以及理解如何有逻辑的和有吸引力的设计和组织他们教材的方式。另一方面，教练需要足够的敏感度和意识，以便能够更多地关注学生 的需求和能力，而不是他们自己的“表演”。

Our Expert Trainer Course looks at a balance of 3 different elements:

• You ( the trainer),

• Them  (  the students),

• And It ( the training).

You >> how you look, sound, and how you come across, Them >> how you adapt to different people and situations,

It >> how you organize and prioritize your course contents and outcomes.

Clearly, each of the three elements cannot exist in isolation, and each needs to be understood in relation to each other. Depending on the training needs and aims of the end-client organization, each course delivered by the Expert Trainer may require a slightly different blend of these components.

However, it will always focus on the principles of good communication and involve a large amount of interaction from the students, who will be required to prepare aspects of a presentation and, in the process, will develop the ability to evaluate themselves and others.

During the 5 days’ training, we look at mastering 3 key areas of competence:

1. Contents

How to establish the aims and objectives of  the  training. How to structure training for maximum interest and effect.

Logistics; room layout; use of technology; props; and equipment. Planning and preparation.

How to vary delivery methods and stimulate full involvement.

2. Communication Speaking and delivery skills. Confidence and posture.

Recognizing and adapting to different types of personality ( of your trainees). Embedding the principles of good two-way communication.

Interpreting different types of feedback: body language, unspoken messages. Facilitating the skills transfer by delivering objective and supportive feedback on classroom activities.

3. Flexibility

Creating and achieving clear learning outcomes. Adapting structure and content to student needs. Learning to improvise, but still stay on track.

Responding rather than reaching to situations and people. Developing a pleasing personality.

Keeping it all in perspective.

Excellent contents often come before excellent delivery, and naturally, we expect both. Therefore, this Expert Trainer Certificate Programme is as much about developing the person as delivering the training.

Upon completion, students will receive accredited train the trainer certificates from The British School of Etiquette, The CPD Standards Office, and ILM.

完成培训后，学员将获得英国礼仪学院、CPD标准办公室和ILM颁发的认证培训师证书。

EET- COURSE CONTENTS 国际专家礼仪培训师课程内容

Module 1:

Introductions

Analyzing your audience

Key steps to creating a clear message Identifying your presentation style Body Language

Use of voice: pitch, timbre, volume, pace The art of handling difficult questions How to open with impact

Using the ‘power of 3’ for a memorable close Team Presentations and 1-on-1 presentations

Module 2:

Emotional Intelligence (EQ) Mindset and motivation

Head-to-toe analysis of your body language

Knowing how to use your voice: pitch, intonation, volume, speed, and tag lines Building rapport face-to-face, on the phone, ｏｒ digitally

Closing the client: 8 techniques

Module 3:

The Power of Etiquette and Manners Meeting and greeting, International forms Prioritizing with purpose

Goal-setting for results Transactional vs transformational Maximizing your personal time Self-awareness

Self-motivation Mindfulness

Module 4:

Children, Youth, and teenagers Interview skills and techniques Social and Business Etiquette

Social Media( Techiquette and Netiquette) Telephone etiquette

How we present ourselves Elevator pitch

Module 6:

The use and introduction to The Expert Trainer pack

Giving and Receiving Feedback

Feedback and feedforward - when to use them Tools for delivering difficult messages

When you deliver training to your colleagues, please do it with passion and energy. Remember: people buy people.

EXAMINATION:

> written assignment /exam (bilingual ｏｒ English)

> practical exam (bilingual ｏｒ English)

> assessed by panel of 3 examiners (Mr Philip Sykes and 2 other international etiquette trainers)

COURSES FEE

* 5 days Expert Etiquette Trainer course >> Required Course.

* 3 days Top T trainer course (authorizes to deliver the BSE Advanced course by only through CICE) >> Optional Course.

A. 5days’ Expert Etiquette Trainer course = 32000 RMB/Person；

B. 3days’ Top T trainer course ( to delivering the BSE Advanced course) = 13500RMB/Person；

C. A+B = 38000RMB/Person.

* The price excludes tax.

课程价格：

* 5 天 专家礼仪培训师培训 >> 必修课

* 3 天 顶级培训师课程 (仅授权CICE提供BSE高级课程) >> 选修课。

D. 5天专家礼仪培训课程，收费：32000元/人；

E. 3天顶级T培训师课程(至BSE高级课程授课)，收费：13500元/人；

F. A + B 8天，共计收费： 38000元人民币/人。

* 以上价格不含税。

WHY CHOOSE US? OUR CORE COMPETENCE

为什么选择我们? 我们的核心竞争力

The British School of Etiquette is the leading etiquette and people skills training provider. Our core competence is developing you to reach your maximum potential as an etiquette trainer, so you in turn can develop your students and maximize their people skills potential.

We are the only organization of its kind that is accredited by multiple international bodies (CPD and ILM) that certify the high  quality  of  our courses. Because of this, we are the only etiquette training provider that can issue and arrange international bodies to issue appropriate certificates to trainees who have successfully completed the  course  to  the  satisfaction  of the examiners.

Also, we are the only etiquette training provider endorsed by Investor in People, meaning we, as an organization, focus on developing our internal human resources to their highest potential.

英国礼仪学院是领先的礼仪和人际交往技能培训机构。我们的核心能力是培养您作为

一名礼仪培训师的最大潜能，这样您就可以传道受业于您的学生，并最大限度地发挥他们的人际交往能力。

我们是唯一一家通过多个国际机构(CPD和ILM)认证的认证机构，以保证我们的课程质量。我们是唯一的礼仪培训机构，可以颁发和安排国际机构颁发适当的证书，背书学员已成功完成课程，并令考官满意。

此外，我们是唯一一家得到英国人才投资机构认可的礼仪培训机构，这意味着我们作为一个组织，专注于开发内部人力资源，使其发挥最大潜力。

完成全部课程后，您将获得3证+2授权：英国礼仪学院BSE、CPD标准办公室和

ILM颁发的认证培训师证书；AET版权课程授权、CICE亘午文化特签导师授权。

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